A customer who has contacted a transportation company to ship a car needs to learn what happens during car shipping. Therefore, there are 2 main points for him to quality control service delivery door-to-door car shipping. It's a pickup inspection and delivery inspection. Take these procedures seriously when a driver arrives at your place at the appointed time.
Many carriers prefer to keep these nuances private from their customers because they are not confident in their drivers and assume they may make mistakes during vehicle shipping and somehow damage the car. We are confident in our drivers, and their skills are tested. We strive to improve the professionalism of players and the quality of services provided in our industry, so we openly talk about issues that customers need to pay attention to.
Pickup inspection. You have agreed on the time and place. The driver drove up to pick up the car. What should you do?
Almost no one uses paper car inspection reports anymore. A convenient and widely used application in car hauling is called Super Dispatch. It is used to fix damages in photos and for the required text marks. They form a pickup inspection report. It is signed by both the driver receiving the car and the customer.
If the car has features such as the ignition system, gearshift, and others, inform the driver before starting the inspection. Make sure he remembers everything or writes it down.
Fix the mileage. It happens that a truck with a trailer cannot drive directly to the house because the streets are narrow and full of parked cars. Because of this, the driver leaves the truck a few minutes from your home or another pickup point. Accordingly, the vehicle will need to be taken to him. Keep this in mind. But if the mileage has changed by more than a few miles upon arrival, this is an excuse to ask the driver a question and examine the car more closely.
Inspect the car together with the driver for damages. Point out those scratches, dents, and other defects you know, and then let the driver fully inspect the vehicle. Perhaps he will find something that you did not notice yourself before. All defects must be fixed in the application.
During the inspection, the driver pays attention to all car parts. It is not limited only to the general body inspection. The wheels, rims, rear-view mirrors, windshield, lower parts of the bumpers (Usually scratches you did not suspect), and the roof are also necessary. The car is inspected from the inside, and everything is fixed similarly.
After the joint inspection, the driver will give you the phone to sign the inspection result through the application. Sign in and ask him to send the report to your email.
You can follow the process if you have a "non-standard car" and are worried about loading it. It will be a win-win situation because loading and unloading are separate art forms, and extra eyes are reasonable.
WHEN YOUR CAR IS ON THE WAY
When you agreed on the price and time of car shipping, an employee from the office of our transportation company most likely communicated with you. If you have any questions, please contact him by phone or messenger.
You also have a direct phone number for the driver. We do not recommend calling him, since he is driving most of the time, but you can write a message. He will answer you at the next stop. If you need help, contact our office.
Delivery. Door-to-door car shipping.
Your car has finally been delivered, but it's too early to relax. To avoid criticizing yourself later for inattention, follow the checklist.
Ask the driver if everything is car shipping and if there were any problems during the delivery of the car
Inspect the car from the outside. Slow circle around it and carefully inspect all the parts
Start the car, inspect the interior, and check the mileage.
If everything is ok, sign the delivery inspection in the application and ask to send the report to your email.
We hope that our advice has helped you. Forewarned is forearmed.
If you want to deliver your car to another state safely and fast,
Call us at +1 316 768 4934. We will offer you the best price.
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